Customized Planning and Design

We collaborate with you to develop a tailored implementation plan that aligns with your objectives, timelines, and resources based on our vetted implementation methodology.

Expert Guidance & tooling

Our experts set you up for success by providing best practice guidance on key decisions, along with automation tools to help speed up the implementation process.

Seamless Migrations and Tool Consolidation

We guide you through the complexities of migration to upgrade your functionality and get your teams implemented with Datadog on time.

Accelerate Time to Value

Our implementation methodology is structured to help you get up and running quickly, so you can see results sooner.

Proven Track Record

With a history of successful implementations across various industries, our approach is tested, reliable, and results-driven.

Flexible Solutions

Whether you're a small business or a large enterprise, our implementation services are scalable to fit your needs.

Customized Training Programs

Tailored training programs ensure your team gains the expertise to excel with our platform, from foundational skills to advanced techniques.

Ongoing Learning Resources

Access a library of learning materials, including video tutorials, documentation, and best practice guides. These resources are available whenever your team needs them, ensuring continuous learning.

Expert-Led Sessions

Our Enablement team are the 'Black Belts' of Datadog: our in-depth sessions will cover key aspects of the platform, offering insights and tips that can help empower your team to work more efficiently and effectively.

Tailored to Your Needs

We understand that every team is unique. Our enablement services are completely customized to fit your specific business goals and objectives, ensuring relevance and impact.

Proven Training Methodology

We dive deep prior to each engagement to align on the learning curriculum, and deliver our training entirely in your environment to ensure maximum engagement and learning.

Flexible Delivery

Whether your team prefers in-person sessions, virtual training, or a hybrid approach, we offer flexible delivery options to suit your needs. All session recordings and documentation of key resources are shared with you.

Live Troubleshooting Access

Leverage troubleshooting call scheduling links on each response from the Premier Support team to join collaborative investigations.

Designated Premier Account Liaison

Collaborate on priority and next steps with your designated Premier Account Liaison via recurring case reviews and quarterly business reviews.

Elevated Support Days

Schedule up to 5 days of Elevated Support each year and get a tailored event plan and Support Engineers in your channels and bridge calls.

Complete rapid and efficient rollouts

A great project plan needs solid execution. Partner with Premier Support Engineers to work through any questions that may arise when implementing and expanding your observability footprint.

Troubleshoot with engineers familiar with your setup

With a history of successful implementations across various industries, our approach is tested, reliable, and results-driven.

Protect your investment

In the event of a critical impact issue, Premier Support customers get access to rapid response and investigation times to help mitigate and resolve issues with urgency.

Technical Expertise & guidance

Your TAM will offer industry best practices, setting a healthy foundation for building observability practices that can scale efficiently.

Health checks

Your TAM conducts quarterly account reviews to assess Datadog health, identifying optimization opportunities related to your infrastructure.

Deep collaboration

Your TAM embeds with your teams via collaboration spaces, office hours, and onsite visits to drive adoption and ensure full-stack visibility.

Refine and Roll Out your Observability Strategy

A TAM understands your business strategy and helps achieve your observability goals. They are your technical contact at Datadog, support you through organizational and process changes, and connect you with the right resources.

Continuous Improvement

With regular check-ins and health checks, your TAM proactively analyzes your Datadog environment to help you stay optimized. They will help you seize new opportunities as they arise and build standards to ensure smooth adoption.

Maximize your Investment

TAMs focus on improving your ability to find meaningful signals in your data while minimizing noise. They help your team leverage Datadog’s full feature set to find the right data at the right time.